Process mining is a technique that interprets logs from enterprise applications -- like customer resource management (CRM) and enterprise resource planning (ERP) platforms -- to identify the steps in ...

What is object-centric process mining? Object-centric process mining (OCPM) is a data science technique to help businesses discover, assess, validate and improve interrelated workflows and processes.

Everyone knows what data mining is, but the term “process mining” may be new to some. According to Gartner, process mining is a methodology used to discover, monitor and improve processes that already ...

Gaining a full understanding of agency business processes is essential as governments deploy more digital services to meet growing public needs. Agencies must have insights into existing processes ...