In a recent article on this site, I explained the concept of strategy maps and how they can be effective in creating a business strategy and monitoring performance. Strategy maps show how an ...

Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...

The following is reprinted with permission from strategicplanningMD.As simple a concept as balanced scorecards are, organizations still have difficulty implementing them effectively. Although the ...

Epstein, Marc J., and J. F. Manzoni. "Implementing Corporate Strategy: From Tableaux de Bord to Balanced Scorecard." European Management Journal 16, no. 2 (April 1998).

This technical note is part of a set that focuses on the fundamentals of operations strategy, including basic competitive dimensions, productivity measurements,... Case Study Reprint Revlon India was ...

As many as 70% of all companies that implement balanced scorecards fail to generate real business value through their use, according to research from The Hackett Group, a business advisory firm. While ...

Make strategic thinking part of your daily routine. "HBR Daily Strategist" provides 365 days' worth of insights and inspiration to help you build a regular... Case Study Reprint Aier Eye Hospital ...